Windows Mobile Device Install

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Windows 7 (SP1) (1) Connect the device via USB After Windows7 has recognized the device it will install device drivers and the Windows Mobile Device Center automatically. Wait until Windows finishes installing the software. Information Source: MsiInstaller Event ID: 11708 Product: Windows Mobile Device Center Driver Update - Installation failed. Information Source: MsiInstaller Event ID: 1033 Windows Installer installed the product. Product Name: Windows Mobile Device Center Driver Update. Product Version: 6.1.6965.0. Product Language: 1033. Most Windows Mobile software is installed to your Windows Mobile device through ActiveSync, the synchronization utility installed on your Windows XP PC. Using your computer, download the software you wish to install to your handheld. We recommend downloading to your Windows.

You can install the Mobile Device Connector component on a different server than the one on which your ERA Server is running. For example, if you want to make Mobile Device Connector accessible from the internet so that the user's mobile devices can be managed at all times regardless of their location.

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Follow the steps below to install Mobile Device Connector on Windows:

In most cases at this point, the Windows Mobile device will still not connect. If this happens, uninstall WMDC (Start-Settings-Apps, uninstall both 'Windows Mobile Device Center' and 'Windows Mobile Device Center Driver Update'), and then re-install WMDC using the same.exe. After this second install, WMDC should be working. Install Windows Mobile Device Center driver updates. WMDC driver update package is available on Windows Update. To access Windows Update follow these instructions: Click Start Control Panel Security Check for updates. Note: Please ensure that the device is connected to the computer.

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2.Run the Mobile Device Connector installer and accept the EULA if you agree with it.
3.Click Browse, navigate to the location of your SSL certificate for communication via HTTPS, type in the password for this certificate:
4.We recommend that you use the default hostname and ports (9981 and 9980), but you can specify your own ports if required. Make sure that devices are able to connect via these two ports to the server where you're installing Mobile Device Connector. Change your firewall settings (if applicable) to make this possible.
5.Installer needs to create new database which will be used by Mobile Device Connector, therefore provide connection details:
Database: MySQL Server/MS SQL Server/MS SQL Server via Windows Authentication
ODBC Driver: MySQL ODBC 5.1 Driver/MySQL ODBC 5.2 Unicode Driver/MySQL ODBC 5.3 Unicode Driver/SQL Server/SQL Server Native Client 10.0/ODBC Driver 11 for SQL Server
Database name: you can leave predefined name or change it if required
Hostname: hostname or the IP address of your database server
Database admin account Username/Password

NOTE: We recommend using the same database server you're using for ERA database, but it can be different DB server if required. When you click Next button, Mobile Device Connector installer will create its database.

6.Specify user for newly created Mobile Device Connector database. You can Create new user or Use existing database user. Type in the password for the database user.

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7.Enter Server host (name or IP address of your ERA Server) and Server port (default port is 2222, if you are using different port, then replace the default port with your custom port number).

Now you have two options how to continue with the installation:

Server assisted installation - you'll need to provide ERA Web Console administrator credentials (installer will download required certificates automatically).
Offline installation - you'll need to provide Agent certificate which can be exported from ESET Remote Administrator. Alternatively, you can use your custom certificate.

These steps apply if choose Server assisted installation:

8.Enter Server host - name or IP address of your ERA Server and Web Console port (leave default port 2223 if you are not using custom port). Also, provide Web Console administrator account credentials - Username/Password.
10.Specify destination folder for Mobile Device Connector (we recommend using default), click Next and then Install.

These steps apply if choose Offline installation:

8.Click Browse and navigate to the location with Peer certificate (this is the Agent certificate you've exported from ERA). Leave the Certificate password text field blank as this certificate does not require password.

NOTE: In case you are using your custom certificates with ERA (instead of the default ones that were automatically generated during ESET Remote Administrator installation), then use your custom certificates accordingly.

9.Click Next to install to the default folder or click Change.. to choose another (we recommend using default).

After the installation is complete, check if the Mobile Device Connector is running correctly by opening https://your-mdm-hostname:enrollment-port (for example https://eramdm:9980) in your web browser. If the installation was successful, you'll see following message:

You can also use this URL to check the availability of the Mobile Device Connector server from the internet (if configured in such a way) by visiting it from a mobile device for example. If you are unable to reach the page, you might want to check your firewall and other configuration of your network infrastructure.

After you have installed Mobile Device Connector, you need to activate it with ESET Endpoint Security for Android license:

1.Add ESET Endpoint Security for Android license to ERA License Management following steps described here.
2.Activate Mobile Device Connector using Product Activation Client Tasks, procedure is the same as when activating any ESET security product on a client computer, where in this case Mobile Device Connector is client computer.

So, you want to install software on your Pocket PC or touchscreen Windows Mobile Smartphone? Thanks to ActiveSync, it's a snap (click here for Windows Mobile smartphone instructions).

Before we begin, it's important to understand that there are two types of Windows Mobile installation files: (1) those which must be run and installed from your Windows PC (usually .EXE files), and (2) those which must be transferred to your Windows Mobile device before they can be installed (usually .CAB files).

For installation instructions, select which type of file you have to install:

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Windows Mobile Device Center 6.1 Install


Most Windows Mobile software is installed to your Windows Mobile device through ActiveSync, the synchronization utility installed on your Windows XP PC. Using your computer, download the software you wish to install to your handheld. We recommend downloading to your Windows Desktop so you'll be able to find the file later:


Run the installation file on your PC by double-clicking it on your Windows Desktop. This should be done while your Windows Mobile device is synced.


The installation program will install files to your computer's hard drive, then establish a link with your Windows Mobile device, copying the needed files to your handheld's onboard memory: Greek and roman mythology.

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Windows Mobile 2003, Pocket PC 2000 & 2002 users clickhere.


If you have a Windows Mobile 5 or 6/6.1 handheld, you'll see a pop-up on the screen to confirm the installation. Tap 'Yes.' If you have a flash memory card installed, a second screen will also appear allowing you to choose the installation destination, internal memory or flash card. Make your choice and tap Install. Allow the process to complete:


The program is now installed. A soft reset may be required for some software installations. To run the program, locate it in your Programs menu by tapping Start > Programs.

Some Windows Mobile software requires that it be installed directly from the handheld. These software setup titles are usually distributed as .CAB files.

The first step is to move the .CAB installation file you downloaded to the Windows Mobile device. First, sync your handheld with your Windows PC. After synchronization, select the Explore feature from ActiveSync's main screen.


The Explore feature allows you to browse your device's internal storage like you would browse your computer's hard drive(s) in My Computer or Windows Explorer. Once the Mobile Device explorer window is open, go to your Windows Desktop, or wherever the file you want to move to the Windows Mobile device is stored. Right-click it. When the menu drops down, select Copy. Return to the Mobile Device explorer window, right-click somewhere in the window, and select Paste:

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The .CAB file will be moved to the handheld. Allow this process to complete. Remove your device from its cradle or disconnect it from its sync cable. On your Windows Mobile handheld, go to File Explorer in the Program folder on the Start Menu.

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Find the file you moved in File Explorer. When you find it, double-click it. It will install itself on your handheld and add itself to the Start Menu or the Programs folder.


You're done. The program will now appear in the Programs folder:

Once the software has been installed, feel free to delete the .CAB file from your handheld's memory if you wish.

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NOTE: This tutorial applies to touchscreen versions of Windows Mobile only.

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